When I was 16 years old, my very first job was at a call center for a time share agency. I was one of those guys who called to tell you that you had just won a free 3 day, 2 night Florida getaway. All you had to do was show up and claim your prize (and sit through a brief 90 minute presentation about how to vacation in style).
As jobs go, it was pretty sweet. I made $6 an hour (minimum wage was $4.85 back then), and my hourly rate went up based on the number of people I got to show up for their "prize." Our performance was evaluated on how many calls we made, how many of those calls turned into appointments, and how many appointments actually showed up.
I got fired my 3rd week.
Apparently, pretending to give a sales pitch every time your supervisor walks by your desk (when you are really talking to your best friend) is not a good example of "results oriented behavior."
Who would have guessed they were listening in on my calls!?!?
I started thinking about this job today because I had to fill out a form for the church and I was amazed at the similarities I saw between telemarketing and how we view evangelism in the church. The questions were, Are you active in personal witnessing? (i.e. "Are you making phone calls?") and, Have you led anyone to the Lord in the past three months? (i.e. "Are you getting people to show up for the time share pitch.")
Now, on the surface these questions would seem to have tremendous merit. After all, Jesus did tell his original disciples to make disciples of all nations. And what better way to gauge how we are doing in this effort than to find out how many deals we have closed in the last three months? But something about my perspective has radically changed in the past few months to where I no longer see this as a helpful question, but rather a question that completely misses the point about discipleship and evangelism.
The Kingdom of God is not a call center and our job is not simply to get as many people in the door as we can. (Now, hear me out on this please.) We are called to make disciples, not simply "win the lost." And disciple making requires a much greater investment on our part than simply leading someone in a sinner's prayer. In fact, we may go our whole lives and never lead someone in a sinner's prayer, yet still have a tremendous impact on people and on our world for Christ. Conversely, someone else may lead hundreds of people a year in a sinner's prayer and never take the time needed to invest themselves in making disciples. As a result, I believe there are a whole lot of "Christians" who never become followers of Christ because the "soul winners" are not interested in being disciple makers. Yet the standard for effective evangelism is, "Have you led anyone to the Lord in the past three months?"
Well, I hope I have led hundreds or even thousands to the Lord in the past three months. But I am pretty sure that my idea of leading people to Jesus is not the same as what the person asking the question intended. I cannot recall leading anyone in a sinner's prayer recently.
But then, I hope my life's purpose is about far more than that. I hope my job is not to simply to be a telemarketer for God, but instead to be salt and light to a hurting and broken world.
Wednesday, July 9, 2008
A Telemarketer For God
Posted by
Heath Countryman
at
12:26 AM
Topics: discipleship, evangelism, telemarketing
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8 comments:
Good post.
I agree with erica. If there's one area I think the church drops the ball it is in discipling. The way it seems to go to me is: 1. Person goes to the altar makes a commitment to Christ. 2. Congregation is excited and give lots of affirmation. 3. Either that is the end and the person is expected to just assimalate into the congregation or urged by the pastor to take membership classes and then that is the end and the person is expected to assimalate into the congregation.
I agree with you Heath, too many times in the CON numbers and money are pushed wth the lame excuse that "after all the church is a business". We are to be salt and light to the world, but when the world sees that the church is no different in its dealings than the world is....they figure why bother and join? A sad commentary for the church.
Thanks for commenting, elizabeth. Have we met? The name seems familiar but I can't place it...
Relationships, relationships, relationships, and a whole lot of authentic Christian living before and/or after individuals begin their transformation from the old to the new.
Good post Heath.
Perhaps the questionnaire is 20 years old and needs some revision?! Perhaps they are not looking for a simple "YES" or a "number" but maybe a derivative of this post?! Either way I know you will answer just fine. :)
Oh how Mike and I can relate! When we were looking to move here my uncle thought he would take the chance to tell Mike that their church (a rather larger and mega-type church) was trying to fill one of the youth pastor positions. So Mike decided, just for fun and out of curiosity, to take a look at the application the church had posted online. Along with the question of "What do you think of the following authors..." (some names in there he would never consider reading) they asked questions like "How many times have you shared Christ in the last 3 months?" and "When was the last time you led someone to accept Christ?" Mike read that stuff, immediately started to laugh and told my uncle he wouldn't touch that church with a 10-foot pole. He started picking apart the application to detail all of the red flags for my uncle. Of course Mike's response to the evangelism questions would have been unacceptable and they would have found us to be way more liberal than they cared for! But thankfully churches put things like that on their applications - it makes it easier to narrow the choices down!
Dude, totally awesome post. I can't agree with you more on this. It's interesting to see you use the phrase "closing the deal" to describe the act of evangalism. If you have not heard of it, there is a group called Off The Map that addresses this very issue. The "close the deal" phrase is one that they also use to define what most Christians think of evangalism. Off The Map's primary mission is to help redefine what evangalism is and how it is done. Their site is offthemap.com if you're interested in checking it out. There may be some stuff there to help you think through this topic.
Great post. I love the image, and the point you're making. I can't say that I've ever led anyone in the "sinner's prayer," but I think that our role in the world is to be a lot deeper than that.
Thanks for your submission to the Christian Carnival, too.
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